Property and Contents Restoration

Reviews for Property and Contents Restoration

• Mr and Mrs. Billen

  We arrived home after a few days away to find water pouring through the ceiling and most of the downstairs rooms saturated. This was a big shock which was overwhelming and potentially depressing. It was obviously an extremely stressful experience.

  The following Monday the team from DisasterCare arrived to take care of us. From the outset, nothing was too much trouble and we felt that we were in caring hands. Carpets had to be removed and taken away. An antique stool, precious as a family heirloom, was severely damaged but we were assured that it could be restored. 

  The drying out process began within hours of the DisasterCare team's arrival. One wall remained saturated but once the plaster was removed it could be seen that the breeze blocks were still holding a lot of water. Eventually, they turned from black to grey, and not long after the house was declared dry.

  We have been back home for nearly three weeks and most of the many boxes have been unpacked. There is quite a lot to be done but our life feels to be ‘back on track’ and we just feel so happy to be home.

  We would like to express our sincere and heartfelt appreciation to everyone who helped. Nothing was ever too much trouble and we always felt reassured and cared for. Throughout the whole process, we were treated with respect, courtesy, and understanding. We simply could not have had a better service.

• Mr and Mrs Layton

  Hi. Your boys were superb, very caring and very clean seeing to our property. 

  Lots of respect. Thanks Kathleen Layton

• Jasz

  Morning James/ Raed

  I feel impelled to let yourselves know that the guys from DisasterCare, in particular Rashid, found a cache of my mother's jewellery that we for the last 20 years have been desperately looking for after my mother’s death. All these years we assumed it was lost.

  In short, the honesty of your guys, in particular, Rashid has made my family very happy and I want to say a big thank you to you all, it's restored my faith in humanity.

• Gordon

  Very smooth process, the workers were amazing and made us feel at ease. The whole process was less stressful with their help & knowledge. Very happy customers ~ Gordon

• Mary

  We are very impressed with the service we received. We had 9 boxes of contents returned this morning & were both very pleased with how clean and nicely folded the items were. They had been restored to a much higher level than expected~ Mary

• Richard

  I can’t thank the team enough, KIKI was really reliable. They were all very professional, respectful & cleaned after themselves to a high standard. Again, we really appreciate everything they done for us & I wish them all the very best  ~ Richard

• Mr V

  DisasterCare delivered a lot of our clothes back on Fri 4.9.20. I have to say the way they were presented was first class. In fact the way Stuart, Lewis and the team have been throughout has been brilliant and they have gone to lengths to keep us up to speed with works at every stage. I can’t speak highly enough of the way DisasterCare have looked after us.

• Mr Date

  Ian was wonderful and a credit to the company

• Miss Macdonald

  Staff were very polite and helpful. Paul and Rita were excellent to deal with and just a phone call and they were there for me.

• Mr Geraint Lewis & Mrs Angela Lewis

  Thank you for a superb service.

• Ms Aquino

  I just to say how good and very helpful all your staff have been.  We have been very impressed since the start.

• Mr Duke

  Disaster Care merit specific mention for their excellent service; providing timely communication, well trained, experienced and friendly staff.

• Mr & Mrs Rose

  I am glad to give you this feedback as your company have been outstanding. Friendly professional and informative in all communication.

• Mr Lewis

  Please be advised that Mr Lewis is really pleased with the service you have provided today, his words were "you are brilliant". 

• Mr Rees

  Hi Andy, just to let you know that I have received a call from the son of Ms Rees today. He was very complimentary of the service you provided to his mum, as well as him and his wife, in getting the property suitable for Ms Rees to return home from hospital after her stroke.  

• Mrs McKenna

  The contact after our incident was quick & the manager (Re'ad) attended site within 2 days. Re’ad was reassuring, professional and knowledgeable. I was impressed that he took some of the easier to manage & obviously soiled textiles away for cleaning straight away.